語言和貨幣
AUTOOL 店鋪政策
追踪您的訂單
Use your tracking number to check the latest shipping status available from the carrier. Tracking updates depend on carrier scans and may not appear immediately after shipment.
Track your package with the tracking number from your shipping confirmation.
Most tracking numbers become active within 24-72 hours after shipment. If your shipment has more than one parcel, you may receive more than one tracking number.
追蹤您的包裹
Enter your tracking number exactly as it appears in your shipping confirmation email. This tracking tool is powered by 17TRACK; when you use it, the tracking number is sent to 17TRACK to retrieve carrier updates.
How to Find Your Tracking Number
出貨確認電子郵件Check the email sent after your order is dispatched. The tracking number is normally shown in the shipment confirmation section.
Multiple packagesIf your order ships in separate parcels, each parcel may have its own tracking number.
需要幫忙嗎？邮箱 [email protected] with your order number if you cannot find your tracking number.
Tracking Status Guide
標籤已建立The shipment record has been created and is waiting for carrier pickup or first scan.
在途中The package is moving through the carrier network.
外送The parcel is on the final delivery route, based on the carrier’s scan.
交付The carrier has marked the package as delivered to the destination address.
When Tracking Has No Update
Tracking information may take 24-72 hours to appear after shipment. International shipments may pause while parcels transfer between countries, clear customs, or move through a last-mile carrier.
If tracking shows no update for 5 business days after activation, email [email protected] with your order number and tracking number.
Related Shipping Policy
相關鏈接
運送政策處理、運輸、關稅、追蹤和交付。
退貨和退款政策Return window, authorization, costs, and refund timing.
商品保修條款Warranty periods, claim materials, exclusions, and review.
付款及帳單條款Payment methods, currency, checkout total, and refunds.
隐私政策Personal information, cookies, sharing, and rights.
常見問題Quick answers for common order and support questions.