{"id":67501,"date":"2026-03-24T03:37:32","date_gmt":"2026-03-24T03:37:32","guid":{"rendered":"https:\/\/shop.autooltech.com\/?page_id=67501"},"modified":"2026-03-24T03:37:32","modified_gmt":"2026-03-24T03:37:32","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/autoolstore.com\/sk\/tech-support\/","title":{"rendered":"Tech Support"},"content":{"rendered":"<section class=\"autool-policy\">\n<div class=\"autool-page-head\">\n<h1 class=\"autool-page-title\">Tech Support<\/h1>\n<p class=\"autool-breadcrumb\"><a href=\"\/sk\/\">Home<\/a> \/ <span>Tech Support<\/span><\/p>\n<\/div>\n<div class=\"autool-hero\">\n<div class=\"autool-hero-main\"><span class=\"autool-kicker\">Diagnostics \/ Setup \/ After-sales Help<\/span><\/p>\n<h2 class=\"autool-title\">Technical support for product setup, troubleshooting, and post-delivery issues.<\/h2>\n<p class=\"autool-lead\"> Use the support form below to contact the AUTOOL technical support team. To help us review your case faster, include your order number, product model, a short description of the issue, and any useful photos or videos if available. <\/p>\n<\/div>\n<div class=\"autool-hero-side\">\n<div class=\"autool-stat-grid\">\n<div class=\"autool-stat-item\"><span class=\"autool-stat-label\">Primary Support<\/span><span class=\"autool-stat-value\">Form + Email<\/span><\/div>\n<div class=\"autool-stat-item\"><span class=\"autool-stat-label\">Response Time<\/span><span class=\"autool-stat-value\">24-48 Hours<\/span><\/div>\n<div class=\"autool-stat-item\"><span class=\"autool-stat-label\">Aftersales<\/span><span class=\"autool-stat-value\">aftersales@autoolstore.com<\/span><\/div>\n<div class=\"autool-stat-item\"><span class=\"autool-stat-label\">WhatsApp<\/span><span class=\"autool-stat-value\">+86 189 2647 7404<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"autool-grid autool-grid-2\">\n<div class=\"autool-card\">\n<h2 class=\"autool-section-title\">Before You Submit<\/h2>\n<div class=\"autool-note-list\">\n<div class=\"autool-note-item\"><strong>Order details<\/strong> Include your order number and the email address used when the order was placed.<\/div>\n<div class=\"autool-note-item\"><strong>Product information<\/strong> Tell us the product name, model, and any version or firmware details shown on the device.<\/div>\n<div class=\"autool-note-item\"><strong>Issue summary<\/strong> Describe what happened, when it started, and what steps you already tried.<\/div>\n<div class=\"autool-note-item\"><strong>Media helps<\/strong> Photos, screenshots, and short videos can make diagnostics much faster.<\/div>\n<\/div>\n<\/div>\n<div class=\"autool-card\">\n<h2 class=\"autool-section-title\">Direct Support Channels<\/h2>\n<div class=\"autool-spec-grid\">\n<div class=\"autool-spec-item\"><strong>Tech Support Form<\/strong>Use the form on this page for the most complete case submission.<\/div>\n<div class=\"autool-spec-item\"><strong>Aftersales Email<\/strong><a href=\"mailto:aftersales@autoolstore.com\">aftersales@autoolstore.com<\/a><\/div>\n<div class=\"autool-spec-item\"><strong>General Support<\/strong><a href=\"mailto:aftersales@autoolstore.com\">aftersales@autoolstore.com<\/a><\/div>\n<div class=\"autool-spec-item\"><strong>WhatsApp<\/strong><a href=\"https:\/\/wa.me\/8618926477404\" target=\"_blank\" rel=\"noopener noreferrer\">+86 189 2647 7404<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"autool-card\">\n<h2 class=\"autool-section-title\">Submit Your Request<\/h2>\n<p>Please complete the form below. We will review the information and reply with troubleshooting steps, return instructions, replacement handling, or another appropriate support solution based on your case.<\/p>\n<\/div>\n<div class=\"autool-grid autool-grid-2\">\n<div class=\"autool-card\">\n<h2 class=\"autool-section-title\">Common Support Topics<\/h2>\n<ul>\n<li>Product setup and first-time activation<\/li>\n<li>Compatibility questions and connection issues<\/li>\n<li>Firmware or software update assistance<\/li>\n<li>Error messages, abnormal behavior, or missing parts<\/li>\n<li>Damage in transit or wrong-item reports<\/li>\n<li>Warranty, return, and replacement coordination<\/li>\n<\/ul>\n<\/div>\n<div class=\"autool-card\">\n<h2 class=\"autool-section-title\">Related Pages<\/h2>\n<div class=\"autool-link-grid\"><a class=\"autool-link-item\" href=\"\/sk\/contact-us\/\"><strong>Contact Us<\/strong><span>General contact channels, business address, and support timing.<\/span><\/a><a class=\"autool-link-item\" href=\"\/sk\/return-refund-policy\/\"><strong>Return &amp; Refund Policy<\/strong><span>Return flow, refund timing, and statutory rights.<\/span><\/a><a class=\"autool-link-item\" href=\"\/sk\/shipping-policy\/\"><strong>Shipping Policy<\/strong><span>Delivery timing, tracking notes, and carrier information.<\/span><\/a><a class=\"autool-link-item\" href=\"\/sk\/track-your-order\/\"><strong>Track Your Order<\/strong><span>Use your tracking number to check the latest shipment status.<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Tech Support Home \/ Tech Support Diagnostics \/ Setup \/ After-sales Help Technical support for product setup, troubleshooting, and post-delivery issues. Use the support form below to contact the AUTOOL technical support team. To help us review your case faster, include your order number, product model, a short description of the issue, and any useful [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"page-tags":[965,967],"hf_cat_page":[1118],"class_list":["post-67501","page","type-page","status-publish","hentry","page_tag-customer-support","page_tag-technical-support"],"blocksy_meta":[],"meta_box":[],"_links":{"self":[{"href":"https:\/\/autoolstore.com\/sk\/wp-json\/wp\/v2\/pages\/67501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autoolstore.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autoolstore.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/autoolstore.com\/sk\/wp-json\/wp\/v2\/comments?post=67501"}],"version-history":[{"count":0,"href":"https:\/\/autoolstore.com\/sk\/wp-json\/wp\/v2\/pages\/67501\/revisions"}],"wp:attachment":[{"href":"https:\/\/autoolstore.com\/sk\/wp-json\/wp\/v2\/media?parent=67501"}],"wp:term":[{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/autoolstore.com\/sk\/wp-json\/wp\/v2\/page-tags?post=67501"},{"taxonomy":"hf_cat_page","embeddable":true,"href":"https:\/\/autoolstore.com\/sk\/wp-json\/wp\/v2\/hf_cat_page?post=67501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}