{"id":69449,"date":"2026-04-07T06:17:19","date_gmt":"2026-04-07T06:17:19","guid":{"rendered":"https:\/\/shop.autooltech.com\/?page_id=69449"},"modified":"2026-05-20T05:42:56","modified_gmt":"2026-05-20T13:42:56","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/autoolstore.com\/pl\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"<style data-autool-policy-style=\"policy-v4\">\n@import url(\"https:\/\/autoolstore.com\/wp-content\/plugins\/autool-header-elements\/assets\/css\/autool\/autool-article-guides.css?ver=1779066894\");\n.autool-policy-v4 { --ag-brand: var(--theme-palette-color-1, #feb511); --ag-ink: var(--theme-headings-color, #111214); --ag-text: var(--theme-text-color, #3d4047); --ag-muted: color-mix(in srgb, var(--theme-text-color, #3d4047) 72%, #ffffff); --ag-rule: color-mix(in srgb, var(--theme-border-color, #d8dde6) 82%, #111214 8%); --ag-rule-strong: color-mix(in srgb, var(--theme-headings-color, #111214) 78%, transparent); --ag-surface: var(--theme-palette-color-8, #ffffff); --ag-soft: color-mix(in srgb, var(--theme-palette-color-7, #f7f8fa) 62%, #ffffff); width: 100%; margin: 0; padding: 32px clamp(16px, 2.2vw, 28px) 60px; background: var(--ag-surface); color: var(--ag-text); font-family: inherit; font-size: 16.5px; line-height: 1.72; letter-spacing: 0; }\n.autool-policy-v4, .autool-policy-v4 * { box-sizing: border-box; }\n.autool-policy-v4 a { color: var(--ag-ink); text-decoration: underline; text-decoration-thickness: 1px; text-underline-offset: 3px; }\n.autool-policy-v4 a:hover { color: var(--ag-brand); }\n.autool-policy-v4 .ag-intro { display: grid; gap: 18px; max-width: min(100%, 1040px); margin: 0 auto 44px !important; padding: 0 0 28px; border-bottom: 1px solid var(--ag-rule); }\n.autool-policy-v4 .ag-section-header { display: block; margin: 0 0 12px !important; padding: 0; border: 0; }\n.autool-policy-v4 .ag-section-line { display: none; }\n.autool-policy-v4 .ag-section-kicker, .autool-policy-v4 .ag-eyebrow { color: color-mix(in srgb, var(--ag-brand) 74%, #5f4700); font-family: inherit; font-size: 12px; font-weight: 700; line-height: 1.35; letter-spacing: 0; text-transform: uppercase; }\n.autool-policy-v4 .ag-lede { max-width: 760px; }\n.autool-policy-v4 .ag-lede .ag-eyebrow { margin: 0 0 14px; color: var(--ag-muted); font-size: 13px; font-weight: 700; }\n.autool-policy-v4 h1.ag-heading { margin: 0 0 15px; color: var(--ag-ink); font-family: inherit; font-size: 42px; font-weight: 740; line-height: 1.12; letter-spacing: 0; }\n.autool-policy-v4 h2.ag-heading, .autool-policy-v4 .ag-option-card__title { color: var(--ag-ink); font-family: inherit; font-size: 26px; font-weight: 720; line-height: 1.24; letter-spacing: 0; }\n.autool-policy-v4 .ag-lede p:not(.ag-eyebrow) { max-width: 740px; margin: 0; color: var(--ag-text); font-size: 18px; line-height: 1.65; }\n.autool-policy-v4 .ag-intro > .ag-guide-strip { display: grid; grid-template-columns: repeat(auto-fit, minmax(156px, 1fr)); gap: 0; margin: 22px 0 0 !important; padding: 11px 0; border: 0; border-top: 1px solid var(--ag-rule-strong); border-bottom: 1px solid var(--ag-rule); background: transparent; }\n.autool-policy-v4 .ag-intro > .ag-guide-strip .ag-guide-card { display: grid; align-content: start; min-height: auto; padding: 11px 16px 11px 0 !important; border: 0; border-radius: 0; background: transparent; text-decoration: none; box-shadow: none; }\n.autool-policy-v4 .ag-intro > .ag-guide-strip .ag-guide-card__num { margin: 0 0 7px; color: color-mix(in srgb, var(--ag-brand) 74%, #5f4700); font-family: inherit; font-size: 11px; font-weight: 720; line-height: 1; }\n.autool-policy-v4 .ag-intro > .ag-guide-strip .ag-guide-card__title { margin: 0; color: var(--ag-ink); font-family: inherit; font-size: 15px; font-weight: 720; line-height: 1.25; }\n.autool-policy-v4 .ag-intro > .ag-guide-strip .ag-guide-card__text { display: none; }\n.autool-policy-v4 .ag-content-layout { display: grid; grid-template-columns: minmax(0, 760px) minmax(220px, 282px); justify-content: center; gap: 52px; align-items: start; max-width: min(100%, var(--theme-normal-container-max-width, 1440px)); margin: 0 auto; }\n.autool-policy-v4 .ag-content-main { max-width: none; }\n.autool-policy-v4 .ag-block { margin-block: 0 42px !important; }\n.autool-policy-v4 .ag-block + .ag-block { padding-top: 31px; border-top: 1px solid var(--ag-rule); }\n.autool-policy-v4 .ag-product-section, .autool-policy-v4 .ag-summary { padding: 0; border: 0; background: transparent; }\n.autool-policy-v4 .ag-product-section > .ag-section-header, .autool-policy-v4 .ag-summary > .ag-section-header { margin-top: 0 !important; padding: 0; border: 0; }\n.autool-policy-v4 .ag-richtext { color: var(--ag-text); font-size: 16.5px; line-height: 1.76; }\n.autool-policy-v4 .ag-richtext p { margin-bottom: 1em; }\n.autool-policy-v4 .ag-option-grid { display: grid; gap: 22px; }\n.autool-policy-v4 .ag-option-card { padding: 0 !important; border: 0; border-radius: 0; background: transparent; box-shadow: none; }\n.autool-policy-v4 .ag-option-card + .ag-option-card { padding-top: 22px !important; border-top: 1px solid var(--ag-rule); }\n.autool-policy-v4 .ag-option-card h2.ag-heading { margin-top: 0; }\n.autool-policy-v4 .ag-option-card p:last-child, .autool-policy-v4 .ag-option-card .ag-editorial-list:last-child { margin-bottom: 0 !important; }\n.autool-policy-v4 .ag-summary .ag-option-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0; border-top: 1px solid var(--ag-rule); border-bottom: 1px solid var(--ag-rule); }\n.autool-policy-v4 .ag-summary .ag-option-grid .ag-option-card { min-height: auto; padding: 15px 18px 15px 0 !important; border-top: 0; background: transparent; }\n.autool-policy-v4 .ag-summary .ag-option-grid .ag-option-card:nth-child(n+3) { border-top: 1px solid var(--ag-rule); }\n.autool-policy-v4 .ag-summary .ag-option-card__title { font-family: inherit; font-size: 12px; font-weight: 720; line-height: 1.25; text-transform: uppercase; color: var(--ag-muted); }\n.autool-policy-v4 .ag-summary .ag-option-card p { color: var(--ag-ink); font-family: inherit; font-size: 18px; font-weight: 700; line-height: 1.35; }\n.autool-policy-v4 .ag-editorial-list { margin: 16px 0 22px; padding: 0; border: 0; }\n.autool-policy-v4 .ag-editorial-list li { padding: 8px 0; border: 0; }\n.autool-policy-v4 .ag-list-title { display: block; color: var(--ag-ink); }\n.autool-policy-v4 .ag-guide-strip:not(.ag-intro > .ag-guide-strip) { gap: 0; border: 0; border-top: 1px solid var(--ag-rule); border-bottom: 1px solid var(--ag-rule); background: transparent; }\n.autool-policy-v4 .ag-guide-strip:not(.ag-intro > .ag-guide-strip) .ag-guide-card { padding: 13px 14px 13px 0 !important; border: 0; border-radius: 0; background: transparent; box-shadow: none; }\n.autool-policy-v4 .ag-sidebar { position: sticky; top: 92px; }\n.autool-policy-v4 .ag-sidebar-widget { padding: 16px 0 !important; border: 0; border-top: 1px solid var(--ag-rule-strong); border-bottom: 1px solid var(--ag-rule); border-radius: 0; background: transparent; box-shadow: none; }\n.autool-policy-v4 .ag-sidebar-widget + .ag-sidebar-widget { margin-top: 26px; }\n.autool-policy-v4 .ag-sidebar-title { margin: 0 0 11px; padding: 0; border: 0; color: var(--ag-ink); font-family: inherit; font-size: 12px; font-weight: 720; line-height: 1.35; letter-spacing: 0; text-transform: uppercase; }\n.autool-policy-v4 .ag-side-nav a { grid-template-columns: 28px minmax(0, 1fr); padding: 9px 0; border-top: 1px solid var(--ag-rule); color: var(--ag-text); font-weight: 650; text-decoration: none; }\n.autool-policy-v4 .ag-side-nav a:first-child { border-top: 0; }\n.autool-policy-v4 .ag-side-nav a span { color: color-mix(in srgb, var(--ag-brand) 74%, #5f4700); font-size: 11px; font-weight: 720; }\n.autool-policy-v4 .ag-button { min-height: 42px !important; padding: 10px 16px !important; border: 1px solid var(--ag-ink) !important; border-radius: 0 !important; background: var(--ag-ink) !important; color: #ffffff !important; font-size: 13px !important; font-weight: 720 !important; letter-spacing: 0 !important; }\n.autool-policy-v4 .ag-button:hover, .autool-policy-v4 .ag-button:focus-visible { background: transparent !important; color: var(--ag-ink) !important; text-decoration: none; }\n.autool-policy-v4 .autool-contact-form { display: grid; gap: 14px; margin-top: 18px; }\n.autool-policy-v4 .autool-contact-form label, .autool-policy-v4 .ag-track-widget label { display: grid; gap: 8px; color: var(--ag-ink); font-weight: 700; line-height: 1.35; }\n.autool-policy-v4 .ag-form-field { width: 100%; min-height: 46px; border: 1px solid var(--ag-rule); background: #ffffff; color: var(--ag-text); padding: 10px 12px; font: inherit; line-height: 1.45; border-radius: 0; }\n.autool-policy-v4 textarea.ag-form-field { min-height: 140px; resize: vertical; }\n.autool-policy-v4 .ag-form-field:focus { outline: 2px solid color-mix(in srgb, var(--ag-brand) 32%, transparent); outline-offset: 2px; border-color: var(--ag-brand); }\n.autool-policy-v4 .autool-table { width: 100%; margin: 18px 0 26px; border-collapse: collapse; border-top: 1px solid var(--ag-rule-strong); border-bottom: 1px solid var(--ag-rule); background: transparent; }\n.autool-policy-v4 .autool-table th, .autool-policy-v4 .autool-table td { padding: 12px 14px 12px 0; border-bottom: 1px solid var(--ag-rule); text-align: left; vertical-align: top; }\n.autool-policy-v4 .autool-table th { color: var(--ag-ink); background: transparent; font-weight: 700; }\n.autool-policy-v4 .autool-table tr:last-child td { border-bottom: 0; }\n.autool-policy-v4 .ag-track-widget { grid-template-columns: minmax(0, 1fr) !important; align-items: stretch; padding: 22px !important; border: 1px solid var(--ag-rule); border-radius: 0; background: color-mix(in srgb, var(--ag-brand) 5%, #ffffff); }\n.autool-policy-v4 .ag-track-widget .ag-button { justify-self: start; }\n.autool-policy-v4 .autool-track-status { margin: 0; font-weight: 700; color: var(--ag-muted); }\n.autool-policy-v4 .autool-track-status.is-error { color: #b42318; }\n.autool-policy-v4 .ag-faq-list { display: grid; gap: 0; border-top: 1px solid var(--ag-rule-strong); }\n.autool-policy-v4 .ag-faq-item { padding: 0 !important; overflow: hidden; border: 0; border-bottom: 1px solid var(--ag-rule); border-radius: 0; background: transparent; }\n.autool-policy-v4 .ag-faq-question { width: 100%; display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: center; gap: 14px; min-height: 52px; padding: 15px 0; border: 0; background: transparent; color: var(--ag-ink); font: inherit; text-align: left; cursor: pointer; }\n.autool-policy-v4 .ag-faq-question__text { font-family: inherit; font-size: 17px; font-weight: 700; line-height: 1.32; }\n.autool-policy-v4 .ag-faq-question__icon { display: inline-grid; place-items: center; width: 22px; height: 22px; border: 1px solid var(--ag-rule); border-radius: 0; color: var(--ag-ink); font-family: inherit; font-weight: 720; transition: transform .15s ease; }\n.autool-policy-v4 .ag-faq-answer { display: none; padding: 0 34px 16px 0; border-top: 0; background: transparent; }\n.autool-policy-v4 .ag-faq-item.is-open .ag-faq-answer { display: block; }\n.autool-policy-v4 .ag-faq-item.is-open .ag-faq-question__icon { transform: rotate(45deg); }\n@media (max-width: 1024px) { .autool-policy-v4 { padding-inline: 18px; } .autool-policy-v4 .ag-content-layout { grid-template-columns: 1fr; gap: 30px; max-width: 880px; } .autool-policy-v4 .ag-sidebar { position: static; } .autool-policy-v4 .ag-intro > .ag-guide-strip { grid-template-columns: repeat(2, minmax(0, 1fr)); } }\n@media (max-width: 640px) { .autool-policy-v4 { padding: 28px 14px 42px; font-size: 16px; line-height: 1.7; } .autool-policy-v4 h1.ag-heading { font-size: 31px; line-height: 1.14; } .autool-policy-v4 h2.ag-heading, .autool-policy-v4 .ag-option-card__title { font-size: 22px; } .autool-policy-v4 .ag-lede p:not(.ag-eyebrow) { font-size: 17px; line-height: 1.58; } .autool-policy-v4 .ag-intro > .ag-guide-strip { grid-template-columns: 1fr; } .autool-policy-v4 .ag-intro > .ag-guide-strip .ag-guide-card { padding: 11px 0 !important; border-top: 1px solid var(--ag-rule); } .autool-policy-v4 .ag-intro > .ag-guide-strip .ag-guide-card:first-child { border-top: 0; } .autool-policy-v4 .ag-summary .ag-option-grid { grid-template-columns: 1fr; } .autool-policy-v4 .ag-summary .ag-option-grid .ag-option-card:nth-child(n+2) { border-top: 1px solid var(--ag-rule); } .autool-policy-v4 .autool-table { display: block; overflow-x: auto; } .autool-policy-v4 .ag-track-widget { padding: 18px !important; } }\n<\/style>\n<p><main class=\"autool-tire-guide autool-policy-guide autool-policy-warranty-policy autool-policy-v4\" id=\"autool-policy-warranty-policy\"><\/p>\n<section aria-labelledby=\"warranty-policy-page-title\" class=\"ag-block ag-intro\" id=\"warranty-policy-intro\">\n<div class=\"ag-section-header\"><span class=\"ag-section-kicker is-accent\">Warranty \/ Product Support \/ Repairs<\/span><span aria-hidden=\"true\" class=\"ag-section-line\"><\/span><\/div>\n<div class=\"ag-lede\" id=\"warranty-policy-page-title\">\n<p class=\"ag-eyebrow\"><a href=\"\/pl\/\">Home<\/a> \/ Warranty Policy<\/p>\n<h1 class=\"ag-heading\">Warranty Policy<\/h1>\n<p>Last updated: May 19, 2026<\/p>\n<p>Review AUTOOL commercial warranty periods, covered issues, exclusions, required claim materials, review steps, and possible solutions for eligible AUTOOL products.<\/p>\n<\/div>\n<nav aria-label=\"Page quick navigation\" class=\"ag-guide-strip\">\n<a class=\"ag-guide-card\" href=\"#warranty-policy-overview\"><span class=\"ag-guide-card__num\">01<\/span><\/p>\n<h3 class=\"ag-guide-card__title\">Overview<\/h3>\n<p class=\"ag-guide-card__text\">Warranty support is provided by AUTOOL for eligible products purchased through autoolstore.com and, where applicable, other verified sales channels. Product-specific warranty terms shown on a product page, package insert, manual, or written sales communication may apply to that product.<\/p>\n<p><\/a><br \/>\n<a class=\"ag-guide-card\" href=\"#warranty-policy-standard-warranty-periods\"><span class=\"ag-guide-card__num\">02<\/span><\/p>\n<h3 class=\"ag-guide-card__title\">Standard Warranty Periods<\/h3>\n<p class=\"ag-guide-card__text\">Standard Warranty Periods Main unitsMain devices are covered by a 3-year limited warranty from the date of receipt ag&#8230;<\/p>\n<p><\/a><br \/>\n<a class=\"ag-guide-card\" href=\"#warranty-policy-what-is-not-covered\"><span class=\"ag-guide-card__num\">03<\/span><\/p>\n<h3 class=\"ag-guide-card__title\">What Is Not Covered<\/h3>\n<p class=\"ag-guide-card__text\">What Is Not Covered Misuse, abuse, negligence, or use outside product instructions. Unauthorized repair, modification&#8230;<\/p>\n<p><\/a><br \/>\n<a class=\"ag-guide-card\" href=\"#warranty-policy-possible-warranty-solutions\"><span class=\"ag-guide-card__num\">04<\/span><\/p>\n<h3 class=\"ag-guide-card__title\">Possible Warranty Solutions<\/h3>\n<p class=\"ag-guide-card__text\">Possible Warranty Solutions After review, AUTOOL may provide troubleshooting guidance, replacement parts, repair supp&#8230;<\/p>\n<p><\/a><br \/>\n<a class=\"ag-guide-card\" href=\"#warranty-policy-proof-of-purchase-and-eligibility\"><span class=\"ag-guide-card__num\">05<\/span><\/p>\n<h3 class=\"ag-guide-card__title\">Proof of Purchase and Eligibility<\/h3>\n<p class=\"ag-guide-card__text\">Proof of Purchase and Eligibility Warranty review requires a verifiable purchase record such as an order confirmation&#8230;<\/p>\n<p><\/a><br \/>\n<a class=\"ag-guide-card\" href=\"#warranty-policy-contact-for-warranty-support\"><span class=\"ag-guide-card__num\">06<\/span><\/p>\n<h3 class=\"ag-guide-card__title\">Contact for Warranty Support<\/h3>\n<p class=\"ag-guide-card__text\">Contact for Warranty Support Emailsupport@autoolstore.com Phone \/ WhatsApp+86 189 2647 7404 Customer Service HoursMon&#8230;<\/p>\n<p><\/a><br \/>\n<\/nav>\n<\/section>\n<div class=\"ag-content-layout\">\n<div class=\"ag-content-main\">\n<section aria-labelledby=\"warranty-policy-overview-title\" class=\"ag-block ag-summary\" id=\"warranty-policy-overview\">\n<div class=\"ag-section-header\"><span class=\"ag-section-kicker\">Overview<\/span><span aria-hidden=\"true\" class=\"ag-section-line\"><\/span><\/div>\n<div class=\"ag-richtext\">\n<p class=\"ag-eyebrow\">Warranty \/ Product Support \/ Repairs<\/p>\n<h2 class=\"ag-heading\" id=\"warranty-policy-overview-title\">Clear warranty coverage for eligible AUTOOL products.<\/h2>\n<p>Warranty support is provided by AUTOOL for eligible products purchased through autoolstore.com and, where applicable, other verified sales channels. Product-specific warranty terms shown on a product page, package insert, manual, or written sales communication may apply to that product.<\/p>\n<div class=\"ag-option-grid\">\n<article class=\"ag-option-card\">\n<h3 class=\"ag-option-card__title\">Main Unit<\/h3>\n<p>3 Years<\/p>\n<\/article>\n<article class=\"ag-option-card\">\n<h3 class=\"ag-option-card__title\">Standard Accessories<\/h3>\n<p>1 Year<\/p>\n<\/article>\n<article class=\"ag-option-card\">\n<h3 class=\"ag-option-card__title\">Initial Review<\/h3>\n<p>1-3 business days<\/p>\n<\/article>\n<article class=\"ag-option-card\">\n<h3 class=\"ag-option-card__title\">Contact<\/h3>\n<p>support@autoolstore.com<\/p>\n<\/article><\/div>\n<\/div>\n<\/section>\n<section aria-labelledby=\"warranty-policy-standard-warranty-periods-title\" class=\"ag-block ag-product-section\" id=\"warranty-policy-standard-warranty-periods\">\n<div class=\"ag-section-header\"><span class=\"ag-section-kicker\">Section 01<\/span><span aria-hidden=\"true\" class=\"ag-section-line\"><\/span><\/div>\n<article class=\"ag-richtext\">\n<div class=\"ag-option-grid\">\n<div class=\"ag-option-card\">\n<h2 class=\"ag-heading\" id=\"warranty-policy-standard-warranty-periods-title\">Standard Warranty Periods<\/h2>\n<ul class=\"ag-editorial-list\">\n<li class=\"ag-editorial-list__item\"><strong class=\"ag-list-title\">Main units<\/strong><span>Main devices are covered by a 3-year limited warranty from the date of receipt against defects in materials or workmanship under normal intended use.<\/span><\/li>\n<li class=\"ag-editorial-list__item\"><strong class=\"ag-list-title\">Standard accessories<\/strong><span>Standard bundled accessories included with the product are covered by a 1-year limited warranty from the date of receipt.<\/span><\/li>\n<li class=\"ag-editorial-list__item\"><strong class=\"ag-list-title\">Product-specific terms<\/strong><span>If a product page, manual, package insert, or written quotation states a different warranty period or scope, that product-specific term applies to that product.<\/span><\/li>\n<\/ul><\/div>\n<div class=\"ag-option-card\">\n<h2 class=\"ag-option-card__title\">What the Warranty Covers<\/h2>\n<p>The warranty covers defects in materials, assembly, or workmanship that occur during normal intended use within the applicable warranty period.<\/p>\n<p>Coverage may include eligible hardware failure, abnormal operation, or defective included parts after AUTOOL reviews the issue, evidence, troubleshooting history, and, if necessary, inspection results.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<\/section>\n<section aria-labelledby=\"warranty-policy-what-is-not-covered-title\" class=\"ag-block ag-product-section\" id=\"warranty-policy-what-is-not-covered\">\n<div class=\"ag-section-header\"><span class=\"ag-section-kicker\">Section 02<\/span><span aria-hidden=\"true\" class=\"ag-section-line\"><\/span><\/div>\n<article class=\"ag-richtext\">\n<div class=\"ag-option-grid\">\n<div class=\"ag-option-card\">\n<h2 class=\"ag-heading\" id=\"warranty-policy-what-is-not-covered-title\">What Is Not Covered<\/h2>\n<ul class=\"ag-editorial-list\">\n<li>Misuse, abuse, negligence, or use outside product instructions.<\/li>\n<li>Unauthorized repair, modification, disassembly, or tampering.<\/li>\n<li>Damage caused by incorrect installation, incorrect voltage, liquid, extreme temperature, excessive pressure, unsuitable chemicals, or external equipment.<\/li>\n<li>Normal wear, consumable parts, cosmetic wear, or accessories outside the accessory warranty period.<\/li>\n<li>Missing, removed, damaged, or altered serial numbers where serial identification is required.<\/li>\n<li>Damage caused during return shipping because of improper packaging by the sender.<\/li>\n<\/ul><\/div>\n<div class=\"ag-option-card\">\n<h2 class=\"ag-option-card__title\">How to Make a Warranty Claim<\/h2>\n<p>Email <a href=\"mailto:support@autoolstore.com\">support@autoolstore.com<\/a> with your order number, product name or model, serial number if available, issue description, photos or videos, and troubleshooting steps already tried.<\/p>\n<p>AUTOOL will review the information and may ask for additional details, testing results, or return inspection before confirming the available solution.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<\/section>\n<section aria-labelledby=\"warranty-policy-possible-warranty-solutions-title\" class=\"ag-block ag-product-section\" id=\"warranty-policy-possible-warranty-solutions\">\n<div class=\"ag-section-header\"><span class=\"ag-section-kicker\">Section 03<\/span><span aria-hidden=\"true\" class=\"ag-section-line\"><\/span><\/div>\n<article class=\"ag-richtext\">\n<div class=\"ag-option-grid\">\n<div class=\"ag-option-card\">\n<h2 class=\"ag-heading\" id=\"warranty-policy-possible-warranty-solutions-title\">Possible Warranty Solutions<\/h2>\n<p>After review, AUTOOL may provide troubleshooting guidance, replacement parts, repair support, a replacement product, refund handling in limited cases, or another reasonable solution based on the issue and applicable law.<\/p>\n<p>The available warranty solution is confirmed after AUTOOL reviews the claim materials and determines whether the issue is covered.<\/p>\n<\/p><\/div>\n<div class=\"ag-option-card\">\n<h2 class=\"ag-option-card__title\">Shipping and Inspection Notes<\/h2>\n<p>Please do not send any item back without written instructions from AUTOOL support. Return routing and responsibility for shipping costs depend on the claim, product type, inspection result, and destination.<\/p>\n<p>If inspection shows the issue is outside warranty scope, AUTOOL may offer paid repair, replacement-part options, return-shipping options, or other available support.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<\/section>\n<section aria-labelledby=\"warranty-policy-proof-of-purchase-and-eligibility-title\" class=\"ag-block ag-product-section\" id=\"warranty-policy-proof-of-purchase-and-eligibility\">\n<div class=\"ag-section-header\"><span class=\"ag-section-kicker\">Section 04<\/span><span aria-hidden=\"true\" class=\"ag-section-line\"><\/span><\/div>\n<article class=\"ag-richtext\">\n<div class=\"ag-option-grid\">\n<div class=\"ag-option-card\">\n<h2 class=\"ag-heading\" id=\"warranty-policy-proof-of-purchase-and-eligibility-title\">Proof of Purchase and Eligibility<\/h2>\n<p>Warranty review requires a verifiable purchase record such as an order confirmation, invoice, payment confirmation, or other record showing the product, seller, and purchase date.<\/p>\n<p>If proof of purchase cannot be provided, AUTOOL may be unable to confirm warranty eligibility except where mandatory law requires otherwise.<\/p>\n<\/p><\/div>\n<div class=\"ag-option-card\">\n<h2 class=\"ag-option-card__title\">Statutory Rights Notice<\/h2>\n<p>This commercial warranty does not limit mandatory legal rights you may have under applicable consumer protection law. Depending on your location, those rights may include repair, replacement, price reduction, refund, or a legal guarantee of conformity.<\/p>\n<p>For return timing, commercial returns, and non-warranty refund handling, review the Return &amp; Refund Policy.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<\/section>\n<section aria-labelledby=\"warranty-policy-contact-for-warranty-support-title\" class=\"ag-block ag-product-section\" id=\"warranty-policy-contact-for-warranty-support\">\n<div class=\"ag-section-header\"><span class=\"ag-section-kicker\">Section 05<\/span><span aria-hidden=\"true\" class=\"ag-section-line\"><\/span><\/div>\n<article class=\"ag-richtext\">\n<div class=\"ag-option-card\">\n<h2 class=\"ag-heading\" id=\"warranty-policy-contact-for-warranty-support-title\">Contact for Warranty Support<\/h2>\n<ul class=\"ag-editorial-list\">\n<li class=\"ag-editorial-list__item\"><strong class=\"ag-list-title\">Email<\/strong><a href=\"mailto:support@autoolstore.com\">support@autoolstore.com<\/a><\/li>\n<li class=\"ag-editorial-list__item\"><strong class=\"ag-list-title\">Phone \/ WhatsApp<\/strong><a href=\"tel:+8618926477404\">+86 189 2647 7404<\/a><\/li>\n<li class=\"ag-editorial-list__item\"><strong class=\"ag-list-title\">Customer Service Hours<\/strong><span>Monday-Friday, 09:00-18:00 CST (UTC+8)<\/span><\/li>\n<li class=\"ag-editorial-list__item\"><strong class=\"ag-list-title\">Typical Response Time<\/strong><span>24-48 business hours<\/span><\/li>\n<\/ul><\/div>\n<\/article>\n<\/section>\n<\/div>\n<aside aria-label=\"Page sidebar\" class=\"ag-sidebar\">\n<section aria-labelledby=\"warranty-policy-nav-title\" class=\"ag-sidebar-widget is-white\">\n<h2 class=\"ag-sidebar-title\" id=\"warranty-policy-nav-title\">On This Page<\/h2>\n<nav aria-label=\"Sidebar page navigation\" class=\"ag-side-nav\">\n<a href=\"#warranty-policy-overview\"><span>01<\/span>Overview<\/a><br \/>\n<a href=\"#warranty-policy-standard-warranty-periods\"><span>02<\/span>Standard Warranty Periods<\/a><br \/>\n<a href=\"#warranty-policy-what-is-not-covered\"><span>03<\/span>What Is Not Covered<\/a><br \/>\n<a href=\"#warranty-policy-possible-warranty-solutions\"><span>04<\/span>Possible Warranty Solutions<\/a><br \/>\n<a href=\"#warranty-policy-proof-of-purchase-and-eligibility\"><span>05<\/span>Proof of Purchase and Eligibility<\/a><br \/>\n<a href=\"#warranty-policy-contact-for-warranty-support\"><span>06<\/span>Contact for Warranty Support<\/a><br \/>\n<\/nav>\n<\/section>\n<section aria-labelledby=\"warranty-policy-contact-title\" class=\"ag-sidebar-widget\">\n<h2 class=\"ag-sidebar-title\" id=\"warranty-policy-contact-title\">Need Help?<\/h2>\n<p class=\"ag-sidebar-copy\">Contact AUTOOL support with your order number, product model, and question.<\/p>\n<ul class=\"ag-sidebar-contact\">\n<li><strong>Email:<\/strong> <a href=\"mailto:support@autoolstore.com\">support@autoolstore.com<\/a><\/li>\n<li><strong>Phone \/ WhatsApp:<\/strong> <a href=\"tel:+8618926477404\">+86 189 2647 7404<\/a><\/li>\n<\/ul>\n<p><a class=\"ag-button\" href=\"mailto:support@autoolstore.com\">Email Support<\/a><\/section>\n<\/aside>\n<\/div>\n<p><\/main><\/p>","protected":false},"excerpt":{"rendered":"<p>Warranty \/ Product Support \/ Repairs Home \/ Warranty Policy Warranty Policy Last updated: May 19, 2026 Review AUTOOL commercial warranty periods, covered issues, exclusions, required claim materials, review steps, and possible solutions for eligible AUTOOL products. 01 Overview Warranty support is provided by AUTOOL for eligible products purchased through autoolstore.com and, where applicable, other [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"page-tags":[965,981],"hf_cat_page":[1122],"class_list":["post-69449","page","type-page","status-publish","hentry","page_tag-customer-support","page_tag-warranty-after-sales"],"blocksy_meta":[],"meta_box":[],"_links":{"self":[{"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/pages\/69449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/comments?post=69449"}],"version-history":[{"count":1,"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/pages\/69449\/revisions"}],"predecessor-version":[{"id":75062,"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/pages\/69449\/revisions\/75062"}],"wp:attachment":[{"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/media?parent=69449"}],"wp:term":[{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/page-tags?post=69449"},{"taxonomy":"hf_cat_page","embeddable":true,"href":"https:\/\/autoolstore.com\/pl\/wp-json\/wp\/v2\/hf_cat_page?post=69449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}