{"id":72327,"date":"2017-01-10T14:44:03","date_gmt":"2017-01-10T06:44:03","guid":{"rendered":"http:\/\/import.getbowtied.com\/shopkeeper-replica?page_id=433"},"modified":"2026-06-29T00:33:34","modified_gmt":"2026-06-29T08:33:34","slug":"faqs","status":"publish","type":"page","link":"https:\/\/autoolstore.com\/nb\/faqs\/","title":{"rendered":"Vanlige sp\u00f8rsm\u00e5l"},"content":{"rendered":"<p><!--email_off--><br \/>\n<main class=\"autool-pages-page\"><\/p>\n<div class=\"autool-pages-wrap-narrow\">\n<p>    <!-- PAGE HEADER --><\/p>\n<div class=\"autool-pages-page-head\">\n<div class=\"autool-pages-breadcrumb\"><a href=\"\/nb\/\">Hjem<\/a> \u2009\/ Vanlige sp\u00f8rsm\u00e5l<\/div>\n<p>      <span class=\"autool-pages-section-label\">Raske svar \u00b7 Sammendrag av retningslinjer \u00b7 St\u00f8tte<\/span><\/p>\n<h1 class=\"autool-pages-page-title\">Ofte stilte sp\u00f8rsm\u00e5l<\/h1>\n<p class=\"autool-pages-page-intro\">Svar p\u00e5 bestilling, betaling, frakt, retur, garanti og support \u2013 alle peker til de fullstendige retningslinjene som gjelder for bestillingen din.<\/p>\n<\/p><\/div>\n<p>    <!-- STATS --><\/p>\n<div class=\"autool-pages-stats-bar\">\n<div class=\"autool-pages-stat\">\n        <span class=\"autool-pages-stat-label\">Gjestekasse<\/span><br \/>\n        <span class=\"autool-pages-stat-value\">St\u00f8ttet<\/span>\n      <\/div>\n<div class=\"autool-pages-stat\">\n        <span class=\"autool-pages-stat-label\">H\u00e5ndteringstid<\/span><br \/>\n        <span class=\"autool-pages-stat-value\">1\u20133 virkedager<\/span>\n      <\/div>\n<div class=\"autool-pages-stat\">\n        <span class=\"autool-pages-stat-label\">Returvindu<\/span><br \/>\n        <span class=\"autool-pages-stat-value\">90 kalenderdager<\/span>\n      <\/div>\n<div class=\"autool-pages-stat\">\n        <span class=\"autool-pages-stat-label\">St\u00f8tte<\/span><br \/>\n        <span class=\"autool-pages-stat-value\" style=\"font-size:14px;\">support@autoolstore.com<\/span>\n      <\/div>\n<\/p><\/div>\n<p>    <!-- ORDERING & ACCOUNT + PAYMENT --><\/p>\n<div class=\"autool-pages-grid-2\">\n<div class=\"autool-pages-category-section\">\n<div class=\"autool-pages-category-header\">\n<h2 class=\"autool-pages-category-title\">Bestilling og konto<\/h2>\n<p>          <span class=\"autool-pages-category-count\">4 sp\u00f8rsm\u00e5l<\/span>\n        <\/div>\n<div class=\"autool-pages-faq-list\">\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Trenger jeg en konto for \u00e5 legge inn en bestilling?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Nei. Gjestebetaling st\u00f8ttes. Du trenger ikke \u00e5 opprette en konto for \u00e5 legge inn en standard bestilling. Les <a href=\"\/nb\/payment-billing-terms\/\">Betalings- og faktureringsvilk\u00e5r<\/a> for betalings- og faktureringsdetaljer.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Vil jeg motta en ordrebekreftelse?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Ja. Etter vellykket betaling sendes en ordrebekreftelse til e-postadressen du oppga. Ta vare p\u00e5 denne e-postadressen, da den kan v\u00e6re n\u00f8dvendig for kundest\u00f8tte, retur eller garantiforesp\u00f8rsler. Hvis du trenger hjelp, kan du bruke <a href=\"\/nb\/contact-us\/\">Kontakt oss<\/a> side.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Kan jeg endre eller kansellere en bestilling?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Kontakt kundest\u00f8tte s\u00e5 snart som mulig. Endringer eller kanselleringer kan v\u00e6re mulige f\u00f8r forsendelse, men de er kanskje ikke mulige etter at bestillingen er ferdigbehandlet eller har blitt overlevert til transport\u00f8ren. Se <a href=\"\/nb\/terms-of-service\/\">Vilk\u00e5r for bruk<\/a> for bestillingsvilk\u00e5r.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvordan er det B2B eller h\u00e5ndteres engrosforesp\u00f8rsler?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Bulk-, engros-, fl\u00e5te- og prosjektkj\u00f8p h\u00e5ndteres gjennom pristilbudsprosessen, ikke standard utsjekking. Bruk <a href=\"\/nb\/request-b2b-bulk-pricing\/\">B2B Prissetting i bulk<\/a> side for disse foresp\u00f8rslene.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-category-section\">\n<div class=\"autool-pages-category-header\">\n<h2 class=\"autool-pages-category-title\">Betaling og fakturering<\/h2>\n<p>          <span class=\"autool-pages-category-count\">4 sp\u00f8rsm\u00e5l<\/span>\n        <\/div>\n<div class=\"autool-pages-faq-list\">\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvilke betalingsm\u00e5ter aksepterer dere?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Tilgjengelige betalingsm\u00e5ter vises i kassen. PayPal og de vanligste kreditt- eller debetkortene st\u00f8ttes n\u00e5r disse alternativene vises av den aktive betalingsportalen. Les <a href=\"\/nb\/payment-billing-terms\/\">Betalings- og faktureringsvilk\u00e5r<\/a> for detaljer.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvilken valuta tar dere betalt i?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Prisene vises og belastes i USD med mindre en annen valuta eksplisitt vises ved betaling. Valuta og faktureringsdetaljer er dekket i <a href=\"\/nb\/payment-billing-terms\/\">Betalings- og faktureringsvilk\u00e5r<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Vil jeg se totalsummen f\u00f8r betaling?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Ja. Kassesiden viser produktpris, rabatter og fraktkostnader f\u00f8r du bekrefter betalingen. Hvis det vises et skatte- eller avgiftsbel\u00f8p i kassen, m\u00e5 du sjekke det n\u00f8ye f\u00f8r du betaler. Se <a href=\"\/nb\/payment-billing-terms\/\">Betalings- og faktureringsvilk\u00e5r<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvordan utstedes refusjoner?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Godkjente refusjoner returneres til den opprinnelige betalingsmetoden som ble brukt for bestillingen. Sendingstiden avhenger av banken, kortutstederen, PayPal eller betalingsleverand\u00f8ren din. Les <a href=\"\/nb\/return-refund-policy\/\">Retur- og refusjonspolicy<\/a> for refusjonstidspunkt.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<hr class=\"autool-pages-section-rule\">\n<p>    <!-- SHIPPING & DUTIES --><\/p>\n<div class=\"autool-pages-grid-2\">\n<div class=\"autool-pages-category-section\">\n<div class=\"autool-pages-category-header\">\n<h2 class=\"autool-pages-category-title\">Frakt og levering<\/h2>\n<p>          <span class=\"autool-pages-category-count\">6 sp\u00f8rsm\u00e5l<\/span>\n        <\/div>\n<div class=\"autool-pages-faq-list\">\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvor lang tid tar frakt?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Total leveringstid inkluderer behandlingstid pluss transporttid. Standard behandlingstid er 1\u20133 virkedager. Transporttiden avhenger av fraktmetoden som vises for produktet, handlekurven eller betalingen. Se <a href=\"\/nb\/shipping-policy\/\">Fraktpolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">N\u00e5r er bestillingsfristen?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Bestillingsfristen er 14:00 CST (UTC+8). Bestillinger som legges inn etter fristen kan behandles neste virkedag. H\u00e5ndteringsreglene er oppf\u00f8rt i <a href=\"\/nb\/shipping-policy\/\">Fraktpolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Tilbyr dere kostnadsfri standardfrakt?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Kvalifiserte detaljhandelsbestillinger med en delsum p\u00e5 USD 59 eller mer kvalifiserer for kostnadsfri standardfrakt der kassen viser dette alternativet. Produktunntak, destinasjonsbegrensninger og fraktkrav kan gjelde. Se <a href=\"\/nb\/shipping-policy\/\">Fraktpolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Tar store varer eller sj\u00f8fraktvarer lengre tid?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Ja. Overdimensjonerte, tunge, spesialbestilte eller sj\u00f8fraktprodukter kan bruke andre fraktmetoder og lengre transittvinduer. Produktsiden, handlekurven eller kassen b\u00f8r vise gjeldende fraktkrav f\u00f8r betaling. Se <a href=\"\/nb\/shipping-policy\/\">Fraktpolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">N\u00e5r vil sporing begynne \u00e5 fungere?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Sporingsinformasjon blir vanligvis aktiv innen 24\u201372 timer etter forsendelse. Skanninger fra transport\u00f8ren kan vises senere for enkelte internasjonale eller regionale ruter. Bruk <a href=\"\/nb\/track-your-order\/\">Spor bestillingen din<\/a> side for sporingshjelp.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Kan \u00e9n bestilling sendes i flere pakker?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Ja. Noen bestillinger kan sendes i separate pakker p\u00e5 grunn av lagerbeholdning, produktst\u00f8rrelse, lagerruting eller fraktmetode. Du kan motta mer enn ett sporingsnummer. Detaljer om delt forsendelse er dekket i <a href=\"\/nb\/shipping-policy\/\">Fraktpolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-category-section\">\n<div class=\"autool-pages-category-header\">\n<h2 class=\"autool-pages-category-title\">Avgifter, skatter og toll<\/h2>\n<p>          <span class=\"autool-pages-category-count\">3 sp\u00f8rsm\u00e5l<\/span>\n        <\/div>\n<div class=\"autool-pages-faq-list\">\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvem betaler importavgifter eller tollgebyrer?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Importavgifter, moms, tollklareringsgebyrer, meglergebyrer eller lignende avgifter kan v\u00e6re kj\u00f8perens ansvar med mindre de eksplisitt vises og innkreves ved betaling. Se <a href=\"\/nb\/shipping-policy\/\">Fraktpolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Blir toll alltid innkrevd ved kassen?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Nei. Hvis toll eller importavgifter innkreves av AUTOOL, vil de bli vist f\u00f8r betaling. Hvis de ikke hentes ved kassen, kan tollvesenet, transport\u00f8ren eller en megler belaste dem separat. Les <a href=\"\/nb\/shipping-policy\/\">Fraktpolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hva om jeg nekter levering p\u00e5 grunn av importavgifter?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Hvis en pakke returneres p\u00e5 grunn av nektet levering eller ubetalte importavgifter, kan kunden v\u00e6re ansvarlig for de faktiske kostnadene som oppst\u00e5r. Regler for leveringsproblemer er oppf\u00f8rt i <a href=\"\/nb\/shipping-policy\/\">Fraktpolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<hr class=\"autool-pages-section-rule\">\n<p>    <!-- RETURNS & WARRANTY --><\/p>\n<div class=\"autool-pages-grid-2\">\n<div class=\"autool-pages-category-section\">\n<div class=\"autool-pages-category-header\">\n<h2 class=\"autool-pages-category-title\">Retur og refusjoner<\/h2>\n<p>          <span class=\"autool-pages-category-count\">6 sp\u00f8rsm\u00e5l<\/span>\n        <\/div>\n<div class=\"autool-pages-faq-list\">\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hva er returvinduet?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Kvalifiserte returforesp\u00f8rsler m\u00e5 sendes inn innen 90 kalenderdager fra leveringsdatoen. Les <a href=\"\/nb\/return-refund-policy\/\">Retur- og refusjonspolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Trenger jeg returinstruksjoner f\u00f8r jeg sender en vare tilbake?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Ja. Ta kontakt AUTOOL kundest\u00f8tte og vent p\u00e5 skriftlige returinstruksjoner f\u00f8r du sender et produkt tilbake. Returprosessen er forklart i <a href=\"\/nb\/return-refund-policy\/\">Retur- og refusjonspolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvilke betingelser kreves for en retur?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Returnerte varer m\u00e5 v\u00e6re komplette, trygt pakket og inkludere produktet, tilbeh\u00f8r, manualer, emballasje og inkluderte deler der det er aktuelt. Se <a href=\"\/nb\/return-refund-policy\/\">Retur- og refusjonspolicy<\/a> for detaljerte vilk\u00e5rskrav.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvem betaler returfrakt?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">For godkjente returer uten defekter betaler kunden returfrakt. For defekte, feilaktige, skadede eller vesentlig ikke-som beskrevet varer, AUTOOL gjennomg\u00e5r saken og gir en rimelig l\u00f8sning. Se <a href=\"\/nb\/return-refund-policy\/\">Retur- og refusjonspolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Er det et gebyr for restocking?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Det p\u00e5l\u00f8per ikke gebyr for restocking av godkjente returer. Returkostnader og refusjonsregler er oppf\u00f8rt i <a href=\"\/nb\/return-refund-policy\/\">Retur- og refusjonspolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvor lang tid tar en refusjon?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Etter AUTOOL N\u00e5r vi mottar og inspiserer en godkjent retur, starter vi refusjonen innen 5 virkedager. Betalingsleverand\u00f8ren din kan trenge ytterligere 5\u201314 virkedager for \u00e5 sende refusjonen. Les <a href=\"\/nb\/return-refund-policy\/\">Retur- og refusjonspolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-category-section\">\n<div class=\"autool-pages-category-header\">\n<h2 class=\"autool-pages-category-title\">Garanti og produktst\u00f8tte<\/h2>\n<p>          <span class=\"autool-pages-category-count\">5 sp\u00f8rsm\u00e5l<\/span>\n        <\/div>\n<div class=\"autool-pages-faq-list\">\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvilken garanti gjelder for AUTOOL produkter?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Hovedenheter dekkes av en begrenset garanti p\u00e5 3 \u00e5r, og standardtilbeh\u00f8r dekkes av en begrenset garanti p\u00e5 1 \u00e5r, med mindre en tydelig angitt produktspesifikk garantiperiode gjelder. Se <a href=\"\/nb\/warranty-policy\/\">Garantipolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hvor kan jeg finne manualer eller produktst\u00f8tte?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Sjekk produktsiden, tilgjengelige h\u00e5ndb\u00f8ker, pakkemateriell og produktst\u00f8tteressurser for modellspesifikk informasjon om oppsett, kompatibilitet og sikkerhet. Bruk <a href=\"\/nb\/contact-us\/\">Kontakt oss<\/a> side.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Er AUTOOL produkter som passer til alle kj\u00f8ret\u00f8y?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Ingen enkelt verkt\u00f8y passer for alle kj\u00f8ret\u00f8y, systemer eller brukstilfeller. Se gjennom produktmodellen, kompatibilitetsmerknader, spennings- eller driftskrav og inkludert tilbeh\u00f8r f\u00f8r kj\u00f8p. Kontakt oss via <a href=\"\/nb\/contact-us\/\">Kontakt oss<\/a> siden hvis du trenger hjelp med \u00e5 sjekke passformen.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Hva b\u00f8r jeg inkludere for teknisk hjelp eller garantihjelp?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Oppgi ordrenummer, produktmodell, serienummer hvis tilgjengelig, en tydelig beskrivelse av problemet, bilder eller videoer og feils\u00f8kingstrinn som allerede er pr\u00f8vd. Garantikrav h\u00e5ndteres under <a href=\"\/nb\/warranty-policy\/\">Garantipolicy<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-faq-item\">\n            <button class=\"autool-pages-faq-trigger\" aria-expanded=\"false\"><br \/>\n              <span class=\"autool-pages-faq-q\">Kan jeg sende en garantivare tilbake umiddelbart?<\/span><br \/>\n              <span class=\"autool-pages-faq-icon\" aria-hidden=\"true\"><br \/>\n                <svg viewbox=\"0 0 10 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M1 1l4 4 4-4\"\/><\/svg><br \/>\n              <\/span><br \/>\n            <\/button><\/p>\n<div class=\"autool-pages-faq-body\" role=\"region\">\n<div class=\"autool-pages-faq-body-inner\">\n<p class=\"autool-pages-faq-answer\">Nei. Vennligst vent p\u00e5 skriftlige instruksjoner fra AUTOOL kundest\u00f8tte f\u00f8r du sender tilbake et produkt. Se <a href=\"\/nb\/warranty-policy\/\">Garantipolicy<\/a> for trinn for garantikrav.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>    <!-- CONTACT BLOCK --><\/p>\n<div class=\"autool-pages-contact-block\">\n<h2 class=\"autool-pages-contact-title\">Kontakt kundest\u00f8tte<\/h2>\n<div class=\"autool-pages-spec-grid\">\n<div class=\"autool-pages-spec-item\"><strong>Bedrift<\/strong><span>Shenzhen AUTOOL Teknologi Co., Ltd.<\/span><\/div>\n<div class=\"autool-pages-spec-item\"><strong>E-post<\/strong><a href=\"mailto:support@autoolstore.com\">support@autoolstore.com<\/a><\/div>\n<div class=\"autool-pages-spec-item\"><strong>Telefon \/ WhatsApp<\/strong><a href=\"tel:+8618926477404\">+86 189 2647 7404<\/a><\/div>\n<div class=\"autool-pages-spec-item\"><strong>Servicetider<\/strong><span>Man\u2013fre, 09:00\u201318:00 CST (UTC+8)<\/span><\/div>\n<div class=\"autool-pages-spec-item\"><strong>Responstid<\/strong><span>24\u201348 arbeidstimer<\/span><\/div>\n<div class=\"autool-pages-spec-item\"><strong>Sporing<\/strong><a href=\"\/nb\/track-your-order\/\">Spor bestillingen din<\/a><\/div>\n<\/p><\/div>\n<div class=\"autool-pages-link-grid\">\n        <a class=\"autool-pages-link-item\" href=\"\/nb\/shipping-policy\/\"><strong>Fraktpolicy<\/strong><span>H\u00e5ndtering, transport, avgifter, sporing og levering.<\/span><\/a><br \/>\n        <a class=\"autool-pages-link-item\" href=\"\/nb\/return-refund-policy\/\"><strong>Retur- og refusjonspolicy<\/strong><span>Returfrist, instruksjoner, kostnader og refusjonstidspunkt.<\/span><\/a><br \/>\n        <a class=\"autool-pages-link-item\" href=\"\/nb\/payment-billing-terms\/\"><strong>Betalings- og faktureringsvilk\u00e5r<\/strong><span>Metoder, valuta, totalsum ved betaling og faktureringsst\u00f8tte.<\/span><\/a><br \/>\n        <a class=\"autool-pages-link-item\" href=\"\/nb\/warranty-policy\/\"><strong>Garantipolicy<\/strong><span>Perioder, kravmateriell, unntak og gjennomgang.<\/span><\/a><br \/>\n        <a class=\"autool-pages-link-item\" href=\"\/nb\/track-your-order\/\"><strong>Spor bestillingen din<\/strong><span>Bruk sporingsnummeret ditt for \u00e5 sjekke oppdateringer fra operat\u00f8ren.<\/span><\/a><br \/>\n        <a class=\"autool-pages-link-item\" href=\"\/nb\/contact-us\/\"><strong>Kontakt oss<\/strong><span>Kontakt supportteamet direkte.<\/span><\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/main><br \/>\n<!--\/email_off--><\/p>","protected":false},"excerpt":{"rendered":"<p>Home &thinsp;\/&thinsp; FAQs Quick Answers &middot; Policy Summaries &middot; Support Frequently Asked Questions Answers on ordering, payment, shipping, returns, warranty, and support \u2014 each pointing to the full policy that governs your order. Guest Checkout Supported Handling Time 1\u20133 Business Days Return Window 90 Calendar Days Support support@autoolstore.com Ordering and Account 4 Questions Do I [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"page-tags":[965,973],"hf_cat_page":[1117],"class_list":["post-72327","page","type-page","status-publish","hentry","page_tag-customer-support","page_tag-faq"],"blocksy_meta":{"has_hero_section":"disabled","vertical_spacing_source":"custom","content_area_spacing":"none","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"meta_box":[],"_links":{"self":[{"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/pages\/72327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/comments?post=72327"}],"version-history":[{"count":1,"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/pages\/72327\/revisions"}],"predecessor-version":[{"id":75059,"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/pages\/72327\/revisions\/75059"}],"wp:attachment":[{"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/media?parent=72327"}],"wp:term":[{"taxonomy":"page_tag","embeddable":true,"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/page-tags?post=72327"},{"taxonomy":"hf_cat_page","embeddable":true,"href":"https:\/\/autoolstore.com\/nb\/wp-json\/wp\/v2\/hf_cat_page?post=72327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}